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Downtown Roanoke Job Opportunities

Employer: Walkabout Outfitter

Position: Part-Time Sales Associate

Customer-Focused Retail Superstar

BE A PART OF AN ENCOURAGING, CUSTOMER-FOCUSED TEAM!

Full description here: https://www.walkaboutoutfitter.com/pages/sales-associate-job-description

How To Apply: Please complete our online application form: https://forms.gle/aqbQJ9C8XyMFBvwJ6

More Information: https://www.walkaboutoutfitter.com/pages/we-re-hiring

Employer: Community Foundation Serving Western Virginia

Position: Chief Operating Officer

Grants & Gifts Associate

Grants Administration and Grantmaking Support

• Assists with the full grantmaking cycle including grantseeker online application assistance, monitoring grants, reviewing applications, completing due diligence, requesting ACH information, and processing grant reports and amendments

• Maintains updated grant information on Foundation website

• Screens applications for completeness and fulfillment of minimum requirements

• Manages the delivery and tracking of grant agreements and amendments, including requests for revisions and internal reviews

• Oversees grant report reminders and ensures grantee reports are submitted in a timely manner

• Schedules internal and external meetings related to grants management

• Ensures high data quality in all database systems in terms of completeness, consistency and accuracy

• Provides grantmaking reports quarterly and as needed to staff, Community Programming Committee and Board of Governors

• Coordinate and lead Community Programming Committee meetings and minutes

• Helps monitor and support adherence to policies and best business practices

• Assesses, recommends and tests system and process enhancements to maximize grantmaking efficiency and effectiveness

• Partners with staff members during peak grantmaking periods (including peak scholarship periods) to redirect and rebalance priorities

• Assists with agency endowment grantmaking program and all designated fund grant entry

• Coordinates and participates in grantee check presentations and other nonprofit events/visits

• Other duties as assigned

Nonprofit Outreach Programming

• Lead and manage NPO CONNECT nonprofit outreach program, ensuring high-quality programming that supports and engaged the local nonprofit community

• Plan, coordinate, and execute all outreach events and activities from concept through completion, including venue selection, vendor coordination, scheduling, and logistics

• Work within the board-approved programming budget, ensuring cost-effective planning and execution

• Promote events and initiatives through targeted communications, including social media, email marketing (Constant Contact), and other outreach channels to maximize nonprofit participation and engagement (in conjunction with Communications Associate)

Gift Entry and Support

• Handles the deposit, processing and acknowledgment of donations in CSuite according to established protocols

• Assist Chief Financial Officer with mailing quarterly and annual fund statements

• Perform additional duties as assigned.

Other responsibilities:

• All aspects of general office/administrative duties including, but not limited to: ordering supplies, telephone and reception duties

• Manage delivery of monthly anniversary, birthday, and sympathy cards

• Attends quarterly board meetings as needed

• Represents the Foundation at meetings and events as appropriate

• Other related duties as appropriately assigned

Competencies

• Advanced Excel and database management skills

• Strong organizational skills that reflect the ability to streamline, perform and prioritize multiple time-sensitive tasks with a critical eye for detail

• Exceptional ability to produce and communicate findings from data analysis to varied audiences both verbally and in writing

• Demonstrates ability to conduct training both one-on-one and with a group

• Flexible and positive approach to problem-solving in a collaborative team environment and an ability to work collaboratively with multiple audiences

• Demonstrates interest in the nonprofit and/or philanthropic sector (preferred)

Experience and Education

• A Bachelor’s degree

• 3+ years relevant work experience in a nonprofit or for-profit organization

• Experience managing databases and maintaining data integrity

Attributes

The ideal candidate will demonstrate the following attributes, which describe how we at the foundation strive to do our work with each other and our partners.

• Committed to Excellence

• Passionate

• Collegial

• Open and Honest

• Humble and Self Aware

• Sense of Humor

Competitive compensation package. Located in professional, downtown office, with occasional travel to our Martinsville office required.

How To Apply: To apply, send a cover letter and current resume to:
April Haynes, Chief Operating Officer
Community Foundation Serving Western Virginia
P.O. Box 1159
Roanoke, VA 24006

Or by email to:
april@cfwesternva.org

More Information: http://www.cfwesternva.org

Employer: Western Virginia Water Authority

Position: Customer Relations Representative

SUMMARY OF JOB

Interacts with customers to provide and process information in response to inquiries/complaints and troubleshoot issues either by telephone, electronically or face-to-face. Performs customer verifications, sets up new customer accounts and processes forms/applications/requests. Records detail records of all customer

interactions/transactions/action taken/inquiries/comments/ complaints. Communicates/coordinates with other department issuing service order for new service/termination/readings/etc. Enters/post credit memos/leak adjustments/other customer transaction as needed. Other duties as assigned. Graduation from high school/GED equivalent supplemented by course work in accounting/information systems/business/bookkeeping or other related field, plus two (2) or more years of related experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned or scheduled.

• Deals directly with customers either by telephone, electronically or face to face

• Responds promptly to customer inquiries

• Handles and resolves customer complaints

• Obtains and evaluates all relevant information to handle product and service

inquiries

• Performs customer verifications

• Sets up new customer accounts

• Processes forms, applications and requests

• Organizes workflow to meet customer timeframes

• Directs requests and unresolved issues to the designated resource

• Keeps records of customer interactions and transactions

• Records details of inquiries, comments and complaints

• Records details of actions taken

• Communicates and coordinates with internal departments

• Follows up on customer interactions

• Issues appropriate service orders for new services, termination, readings, etc.

• Completes documentation to transfer balances between customer accounts

• Completes accurate entry and posting of credit memos, leak adjustments, and

related customer transactions.

• Maintains set individual goals/expectations and keeps a clean organized work

space

How To Apply: Directly on the Western Virginia Water Authority Site, https://www.westernvawater.org/about-us/careers

More Information: https://www.wvwaonline.org/mss/EmploymentOpportunities/JobDetail.aspx?req=62625&sreq=1&form=APP1&desc=CUSTOMER%20RELATIONS%20REPRESENTATIVE%20I%20PART-TIME-BENEFITS

Employer: Fruits & Roots

Position: Smoothie Bar Barista

We’re looking for friendly, outgoing and hard-working people who thrive in a fun, team-focused environment. Each team member is trained to do every aspect of the operation... Running the register, blending smoothies, and back of the house duties such as: food prep, dishwashing, light baking, cleaning and stocking. Whether you’re blending, prepping, or working the register — Customer Service is our #1 priority! We move fast and work hard to serve our customers the best. Must be able to stand on your feet for long periods and lift up to 30 pounds. The environment is fast paced at times. An interest in health and wellness is a plus. This is a Part-time position 15-25 hours/week. Monday - Saturday 8 AM to 4 PM

How To Apply: Apply in person at our shop at 122 Campbell Ave. SE., Roanoke, VA 24011. Or, email dilcher@cox.net for an application. Call Christy at 540-529–1350 with any questions.

More Information: http://Fruits-and-roots.square.site

Employer: Cello coffee house

Position: Barista OR front desk cashier

Barista or front desk cashier

How To Apply: You can submit the application on indeed or bring resumes to the location