Employer: On Ice Enterprises, LLC
Position: Ice Rink Facility Manager
Elmwood on Ice Facility Manager
Summary of Position
Oversee the ice rink operation on a day to day basis. Facility Manager will work closely with President both in person and by phone in order to provide the best customer experience with a focus on providing a fun, safe and clean environment.
Duties of Facility Manager
-Hire, manage and schedule ice rink staff accordingly.
-Provide coaching necessary to ensure high quality work from subordinates.
-Ensure ice rink opens and closes on time and all staff are present when scheduled and prepared to serve customers using excellent customer service.
-Assist in coordinating the scheduling of groups.
-Accept incoming phone calls and answer questions regarding the operation of the ice rink.
-Monitor mechanical plant operation and work with President on adjusting plant performance based on weather variations.
-Monitor facility and surrounding areas for any safety concerns.
-Fill in when needed to assist Shift Managers and Ice Rink Staff in providing excellent customer service.
-Forward payroll hours to President.
-Work with President on disciplinary concerns
-Management and basic accounting experience required