Downtown Roanoke Job Opportunities
Employer: CBIZ
Position: Hyper Care Service Specialist
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 21 major markets coast to coast.
CBIZ strives to be our team members’ employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Essential Functions and Primary Duties
• Manages the day-to-day of Benefits Support services for an assigned block of accounts to include the Benefits Renewal and Open Enrollment process and Level 2 support
• Acts as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact
• Organizes daily tasks and manages workload
• Escalates client concerns when appropriate
• Implements renewal changes and provides support throughout open enrollment including communication with client contacts, internal and external vendors
• Conducts client meetings, as needed, for Benefits Renewal and Open Enrollment
• Knowledge of payroll processes and other services offered by CBIZ
• Maintains data integrity and quality with any applicable software on a timely basis
• Establishes and preserves a solid business rapport with clients, external brokers and internal matrix partners such as CBIZ HCM Account Manager, CBIZ Employee Benefits, CBIZ FLEX/COBRA Benefits Team and CBIZ HRO
• Works to understand processes, procedures and programs
• Works to meet department metrics and goals as established by team supervisor
• Additional responsibilities as assigned
Minimum Qualifications
- High School Diploma or GED equivalent required; bachelor’s degree preferred
- 3 years' experience in industry or related field
- Strong communication skills both oral and written with all levels of an organization, both internally and externally
- Must obtain and preserve required licenses/certifications as required
- Proficient use of applicable technology
- Able to work in a team environment as well as independently
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Travel based on client and business needs
How To Apply: Apply using the link above
More Information: https://www.cbiz.com/locations/roanoke-virginia
Employer: City of Roanoke
Position: Communications Director
Description
The Communications Director for the City of Roanoke is responsible for developing, implementing, and managing the City’s communication strategies. This role is critical in ensuring effective communication between the City government and its residents, media, and other stakeholders. The Communications Director oversees all public relations activities, manages media relations, and directs the City's messaging across multiple platforms, including digital, social media, and traditional media outlets. The role requires strategic thinking, exceptional communication skills, and the ability to manage a diverse range of communication initiatives that support the City's goals and objectives.
The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.
To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.
This is an exempt position.
Examples of Duties
Key Responsibilities:
- Strategic Communication Planning:
- Develop and implement comprehensive communication strategies that align with the City’s goals and objectives.
- Create and manage strategic communication plans for major City initiatives, projects, and programs.
- Ensure consistent and effective messaging across all communication platforms.
- Public Relations & Media Management:
- Serve as the primary spokesperson for the City of Roanoke.
- Manage relationships with local, regional, and national media outlets.
- Draft and distribute press releases, media advisories, and statements.
- Coordinate press conferences, media briefings, and interviews for City officials.
- Monitor media coverage and public perception of the City and respond as necessary.
- Digital & Social Media Management:
- Oversee the City’s digital presence, including websites, social media platforms, and email communications.
- Develop and implement strategies to engage with residents and stakeholders through digital channels.
- Ensure that content on all digital platforms is current, accurate, and reflective of the City's brand.
- Crisis Communication:
- Develop and execute crisis communication plans in response to emergencies or significant events.
- Serve as the lead communication officer during crises, ensuring timely and accurate information dissemination.
- Coordinate with emergency management and other relevant departments to communicate effectively with the public during crises.
- Internal Communication:
- Develop and manage internal communication strategies to keep City employees informed and engaged.
- Work with department heads to ensure consistent communication within and across City departments.
- Produce internal newsletters, bulletins, and other communication materials as needed.
- Community Engagement:
- Lead efforts to increase public awareness and engagement in City programs, services, and initiatives.
- Organize and participate in community meetings, forums, and events to communicate with residents directly.
- Develop and implement strategies to improve the City’s outreach to diverse communities.
- Brand Management:
- Ensure that all communication materials, including print, digital, and multimedia, reflect the City's brand and messaging standards.
- Oversee the creation and distribution of City publications, including annual reports, newsletters, and brochures.
- Manage the City’s visual identity, including logos, signage, and promotional materials.
- Budget & Resource Management:
- Develop and manage the Communications Department budget.
- Oversee contracts with external vendors, including public relations firms, graphic designers, and digital marketing agencies.
- Ensure the efficient use of resources to maximize the impact of communication efforts.
- Leadership & Team Management:
- Lead and manage the Communications Department staff, providing direction, support, and professional development opportunities.
- Foster a collaborative team environment that encourages creativity and innovation.
- Evaluate team performance and implement strategies for continuous improvement.
- Reporting & Analysis:
- Track and report on the effectiveness of communication strategies and campaigns.
- Conduct regular assessments of public perception and media coverage to inform future communication efforts.
- Prepare and present reports to City leadership on communication activities and outcomes.
Typical Qualifications
Qualifications:
- Education:
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required.
- Master’s degree highly desirable.
- Experience:
- Minimum of 7-10 years of experience in communications, public relations, or a related field, with at least 3-5 years in a leadership or management role.
- Experience in government or public sector communication is required.
- Skills:
- Exceptional written and verbal communication skills.
- Strong strategic thinking and problem-solving abilities.
- Proficiency in digital communication tools, including social media platforms and content management systems.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Strong leadership and team management skills.
- Crisis communication experience is a plus.
Supplemental Information
LANGUAGE SKILLS
Ability to read, analyze, and interpret journals, financial reports, or governmental regulations. Ability to respond to inquiries or complaints orally and in writing. Ability to communicate effectively with management, public groups or employees of organization.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quite.
This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
More Information: https://www.governmentjobs.com/careers/roanoke/jobs/4699870/communications-director
Employer: CBIZ
Position: Payroll Tax Specialist | HCM
Essential Functions and Primary Duties
- Ensure all internal controls and procedures are followed for accuracy and compliance
- Assist internal and external clients with requests and problems in a timely manner
- Manage email correspondence
- Maintain up-to-date knowledge of payroll tax rules and regulations to ensure compliance
- Prepare payroll tax payments for daily, weekly, monthly, and quarterly depositors
- File all federal, state, and local payroll tax returns in accordance with agency specific requirements
- Resolve payroll tax notices with federal, state, and local tax agencies.
- Audit preparation (year-end)
- Examine payroll records to ensure proper recording of tax transactions.
- Identify, test, and support department efficiency-related processes and improvements.
- Input data into software within required deadlines accurately.
- Additional responsibilities as assigned.
Preferred Qualifications
- Bachelor's degree
- 1+ year experience in multi-state payroll/taxes
- Basic knowledge of payroll and accounting
- Ability to read and interpret complex federal, state, and local policies and other written documents as it pertains to tax compliance and filing matters.
Minimum Qualification
- High School Diploma or GED required
- Acute detail and accuracy skills
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Excellent customer relation skills
- Proficient use of applicable technology
- Ability to work in a team environment as well as independently
- Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
More Information: https://phf.tbe.taleo.net/phf01/ats/careers/v2/viewRequisition?org=CBIZ&cws=67&rid=17919
Employer: CBIZ
Position: Benefits Client Experience Leader
Position Overview
We are seeking a highly motivated and detail-oriented team leader. This role will be a managing a group of 5-7 employees who are servicing clients using our Flex and Cobra services.
Essential Functions and Primary Duties
- Guide efforts of group to complete responsibilities
- Assign, monitor and review progress and accuracy of work.
- Guide efforts and provide technical guidance on more complex issues.
- Complexity is based on the degree of
uncertainty, financial risk, technical requirements, urgency and volume or size. - Will spend a significant portion of time performing individual tasks related to the unit.
- Execute annual goals and priorities
- Ensure team performs work as prescribed by policies and procedures to achieve productivity, service
and quality standards - Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
- Motivate, guide and train staff
- Additional responsibilities as assigned
Minimal Qualifications
- High School Diploma or GED equivalent required; bachelor’s degree preferred
- More than 3 years of directly related experience in the relevant industry
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrate industry experience and technical knowledge in area of expertise
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Strong communication skills both oral and written with all levels of an organization, both internally and externally
More Information: https://phf.tbe.taleo.net/phf01/ats/careers/v2/viewRequisition?org=CBIZ&cws=67&rid=17921
Employer: Coca Cola COnsolidated
Position: Merchandiser Flex NU
Job Overview
The Merchandiser is responsible for presenting products in a way that will attract the attention of consumers at our customer retail locations. This position services and maintains multiple bulk accounts by merchandising approved products and packages using safe handling techniques and following all quality guidelines. Ability to follow plan sets, planograms and communicate to store management and cross-functional personnel.
Duties & Responsibilities
- Fills, merchandises and rotates products on display and the shelf according to procedures and special programs
- Physically moves the product from the backroom and places it on display
- Creates and distributes point of sale materials on display and shelve where permitted. Rotates product. Fills and merchandises Fastlane merchandisers and vendors; checks vendor to ensure proper operation
- Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch
- Fosters business relationship with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussions
Knowledge, Skills, & Abilities
- Must have effective communication skills which include listening, speaking, and writing
- Prior customer service experience preferred in a retail setting
- Merchandisers must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations
- Willingness to work in a fast-paced, physically demanding environment (lifting 50 lbs. repetitively)
- Able to work reliably and independently with little daily supervision
- Critical thinking skills
- Company provided cell phone
Minimum Qualifications
- Valid instate driver’s license
- Excellent driving history
- Proof of insurance policy to verify current coverage of liability and property damage at no less than 50,000 per person/100,000 accident insurance per occurrence/50,000 property damage and 500 or less deductible effective from first day of employment
Preferred Qualifications
- Excellent driving history
Work Environment
The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..
More Information: https://careers.cokeonena.com/consolidated/job/Roanoke-Merchandiser-Flex-NU-VA-24012/1226592300/
Employer: Hotel Roanoke and Conference Center
Position: Accounting Manager
About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description: The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.
Overview: The Hotel Roanoke & Conference Center is seeking an experienced Accounting Manager to join our finance team. The ideal candidate will have hotel accounting experience and be driven to grow within the organization. This role is designed to prepare the successful candidate for promotion to Assistant Director of Finance within two years.
Key Responsibilities:
- Accounts Receivable: Coordinate and assist with all aspects of accounts receivable, ensuring timely and accurate invoicing and collections.
- Accounts Payable, Payroll, and Income Audit: Learn and support these areas, with a focus on maintaining accuracy and compliance with internal policies.
- Financial Growth: Develop a comprehensive understanding of the duties and responsibilities of an Assistant Director of Finance, with mentorship and guidance aimed at promotion within two years.
- Collaboration: Work closely with the Director of Finance and other departments to support hotel financial operations.
Qualifications:Qualifications:
- Required: Hotel accounting experience.
- Preferred: Accounting degree or equivalent work experience.
- Strong organizational skills, attention to detail, and a desire to grow in the field of hospitality finance.
- Proficiency with accounting software and Microsoft Office Suite, particularly Excel.
Why Join Us?
At Hotel Roanoke & Conference Center, we offer a supportive and collaborative environment that encourages professional growth. As part of our team, you will play a key role in our financial success while having the opportunity to advance your career within the hospitality industry.Compensation Range: The compensation for this position is $55,000.00/Yr. - $77,000.00/Yr. based on qualifications and experience.
More Information: https://www.indeed.com/cmp/The-Hotel-Roanoke-and-Conference-Center/jobs?jk=843a0299d40d1c3d&start=0&clearPrefilter=1
Employer: VT Carilion School of Medicine | VTC School of Medicine - Instr Pgms
Position: Instructional Manager - Phase 1
Job Description
Reporting to the Phase 1 Course Director(s) and the Senior Director of Educational Affairs, the Instructional Manager will oversee the day-to-day operations of instructional programs within Phase 1. Working onsite and closely with course directors, faculty, and administrative support staff, this individual will ensure that educational and administrative objectives are met. The ideal candidate will possess strong organizational and interpersonal skills, a background in education, and a dedication to fostering collaboration.
Required Qualifications
Bachelor’s degree in education, health sciences instructional design/technology, or related field.
Experience in an academic setting with curriculum and learning support.
Experience with Learning Management Systems such as Canvas.
Ability to work independently, handle multiple priorities, and make decisions efficiently.
Strong organizational, oral, and written communication skills.
PC software skills in word processing, spreadsheets, database creation, and management and presentation software (such as Microsoft Office software, Word, PowerPoint, Excel, and Teams).
Preferred Qualifications
A master’s degree, or degrees combining education, health sciences, instructional design/technology, or related field.
Demonstrated ability to thrive in a diverse, multicultural environment, maintaining professionalism and integrity.
Experience with applied and integrated educational approaches.
Advanced knowledge of curriculum and learning design.
Experience in event planning and communication.
Demonstration of strategic thinking and the ability to nurture and develop long-term partnerships with diverse colleagues.
Employer: PARK Roanoke
Position: Enforcement Officer Part Time
Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
Responsibilities
- Provide customer service by answering questions regarding directions, events, building locations and parking policies.
- Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.
- This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
- Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to: inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.
- Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.
- Assist event staff with activities related to parking for events. This includes but is not limited to: setting up for events, traffic control, receipt of payment for parking, and lot usage control.
- Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
- Other related duties as assigned.
* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.
Qualifications
Qualification Requirements: The personnel selected for parking enforcement officer positions must have certain traits and abilities that enable them to achieve expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:
- Knowledge of geography of the area they are enforcing
- Knowledge of hazards and safety precautions
- Ability to use a hand held computer
- Ability to operate a motorized vehicle or bicycle
- Ability to understand and apply parking regulations
- Ability to interact with others in a courteous and tactful manner
- Ability to walk for extended periods of time
- Ability to work in all weather conditions
- Must be 18 years of age or older at time of hire
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
More Information: https://externalsp-spplus.icims.com/jobs/search?ss=1&searchLocation=12781-12830-ROANOKE
Employer: PARK Roanoke
Position: Enforcement Officer Full Time
Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
Responsibilities
- Provide customer service by answering questions regarding directions, events, building locations and parking policies.
- Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.
- This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
- Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to: inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.
- Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.
- Assist event staff with activities related to parking for events. This includes but is not limited to: setting up for events, traffic control, receipt of payment for parking, and lot usage control.
- Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
- Other related duties as assigned.
* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.
More Information: https://externalsp-spplus.icims.com/jobs/46867/enforcement-officer---driving/job
Employer: PARK Roanoke
Position: Garage Maintenance
This is a light maintenance position. Basic cleaning-sweeping, mopping, cleaning windows, taking out trash, etc. Light maintenance-parking equipment troubleshooting, painting, landscaping. Hours 6a-2p/7a-3p Wed-Sun.
More Information: https://externalsp-spplus.icims.com/jobs/search?ss=1&searchLocation=12781-12830-ROANOKE