Downtown Roanoke Job Opportunities
Position: Ice Rink Staff
Job Description
Elmwood on Ice - Ice Rink Staff
Pay = $8.00/hour
Summary of Position
Ensure the best customer experience while on duty by working closely with the Shift Manager and following their direction.
Duties of Ice Rink Staff
- Arrive at work for all scheduled shifts
- Operate various stations at the ice rink
- Perform cleaning tasks that ensure our customers have a clean environment in which to visit.
- Report any concerns that may be affecting customer experience or customer safety to shift manager.
- No experience required
To apply, download and fill out our application, then email it to ElmwoodOnIce@gmail.com.
Position: Ice Rink Shift Manager
Job Description
Elmwood on Ice - Ice Rink Shift Manager
Pay = $13.00/hour
Summary of Position
Oversee the ice rink operation while on duty. Shift Managers will work closely with Events Manager both in person and by phone in order to provide the best customer experience with a focus on providing a fun, safe and clean environment. Shift Managers work directly with Ice Rink Staff ensuring they are providing the best customer service.
Duties of Shift Manager
- Ensure Ice Rink opens and closes on time.
- Ensure Ice Rink Staff report to work on time during scheduled shifts.
- Ensure ice rink stations are staffed accordingly.
- Provide coaching when necessary to ensure high quality work from subordinates.
- Assist with coordinating and scheduling of groups.
- Fill in when needed to assist Ice Rink Staff in providing excellent customer service.
- Accept incoming phone calls and answer questions regarding operation of the ice rink.
- Monitor facility and surrounding areas for any safety concerns.
- Ensure staff are focused on our customers and all tasks at hand.
- Monitor mechanical plant and report any concerns to Facility Manager.
- Work with Facility Manager on disciplinary concerns
- Other duties as assigned by Events Manager.
- Management experience preferred.
To apply, download and fill out our application, then email it to ElmwoodOnIce@gmail.com.
