Downtown Roanoke Job Opportunities

Employer: Protos Security

Position: Security Experience Manager

THE COMPANY

Protos Security (“Protos” or the “Company”) is the largest technology-enabled Security Officer and Off- Duty Law Enforcement Management company in the U.S. Protos offers its clients a customized and integrated approach to managing security officer and off-duty programs, video monitoring solutions, and video equipment services through over 4,000 vendors and agencies, comprising the industry’s largest network of screened and vetted security officers and off-duty law enforcement, combined with state-of- the-art technology and data analytics. Protos delivers holistic security risk mitigation services to Fortune 500 clients throughout North America, Puerto Rico, and the Caribbean.

THE POSITION

Position Overview & Responsibilities

Protos Security is seeking a Quality Experience Manager to join our Virginia team. They will be responsible for leading and driving quality enhancements to performance, quality assurance, and process compliance throughout the department and between service chain business units, ensuring efficiencies and operational excellence. They will be a disruptor within the organization driving positive change and uphold Protos Culture Agreements in all things they do. The Quality Experience Manager will be based in the Roanoke Service Center, with direct reports, and will report to the Director of Quality Experience.

Responsibilities:

Drive a culture of continuous, creative, quality enhancing improvements by fostering innovation, collaboration, and knowledge sharing among team members.
Implement data driven metrics to track progress and performance, enabling data- driven decision-making and real-time visibility into key operational metrics.
Supports Sales, Service, Vendor and Operations management through collaboration and coordination to meet all commitments on time and within resource limitations.
Value add input for all RFP’s, utilizing quality operational business intelligence between sales and operations.
Identify root cause analysis of process inefficiencies and develop actionable deliverables to improve systems, processes, and or training for the organization to reach sustainable quality experience.
Serves as a voice of logic and reason, utilizing data, to support decisions related to Security Supplier performance made by Operations Leaders.
Streamline quality performance data, logically building impact reporting for quality improvement.
Evaluates and tracks quality improvements; implements changes as needed; reviews status reports and modifies processes or overall direction as required.
Builds and facilitates teamwork in department and partnerships across business units
Utilize strategic analysis techniques to identify issues and develop sustainable process efficiencies.
Additional duties as directed by management.
All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures.

Education, Skills and Experience

Minimum of 5 years’ experience in project management, user experience process improvement, portfolio management, client satisfaction feedback, and demonstrated success in a leadership role.
Preferred- Formal education and/or certifications in Project Management, Data Analytics, and/or Business Management.
Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop actionable insights to improve overall health and performance of a Security industry portfolio.
Proven track record of successfully leading a team, with the ability to inspire and motivate to achieve outstanding results.
Ability to lead through influence in a cross-matrix environment.
Strong Microsoft Office (Excel, Word, Outlook) knowledge and ability to use Excel to provide reporting in various forms. Proficiency in data validation/sorting, formulas.
Process driven, detailed oriented and highly organized.
Excellent written and verbal communication skills.
Critical thinking skills.
Security portfolio management

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Employer: CBIZ

Position: Payroll Implementation Team Lead

Position Overview

CBIZ Centrally HR is seeking an experienced and dedicated Team Lead for Payroll Implementation. The ideal candidate will possess extensive knowledge of payroll, payroll taxes, and HRIS technology, with a proven track record in leading payroll service bureau implementations for new clients. This role requires strong people management skills, empathy, attention to detail, and the ability to coach and develop employees in a fast-paced environment. The Team Lead will play a critical role in achieving CBIZ Centrally HR revenue and module targets, enhancing client satisfaction, and fostering a positive work culture.

Essential Functions and Primary Duties

Leadership and Team Management:

Manage a group of Implementation Consultants, providing guidance, support, and motivation to ensure team success.
Identify areas of weakness within the team and assist in developing strategies to overcome these challenges.
Foster a collaborative and positive team environment, encouraging continuous improvement and professional development.
Foster a collaborative and positive team environment, encouraging continuous improvement and professional development.
Improve and manage CBIZ internal processes, including order approval.
Develop and update training materials and processes to reduce the hours spent on training while maintaining high-quality standards.
Identify opportunities for automation and streamlining of workflows.
Implement best practices and ensure adherence to company standards and policies.
Identify and triage client escalations to ensure timely resolution.
Assist with the CHR Manager Salesforce Queue, primarily focusing on sales escalations.
Avoid client delayed starts. Ensure efficient transition from kickoff to active implementation to meet CBIZ CHR revenue targets and keep your team workload lower.

Preferred Qualifications

Bachelor's degree
Minimum of 3 years of experience in technical support or customer support.
At least 2 years of experience in a leadership role within the HCM environment or similar industry.
Excellent problem-solving and analytical skills.
Strong understanding of technical support tools and methodologies (e.g., ticketing systems, remote support tools).
Exceptional communication and interpersonal skills, with the ability to convey technical information to non-technical users.
Ability to manage multiple priorities and projects in a fast-paced environment.
Experience with customer relationship management (CRM) and HCM systems.
Experience in managing teams in a remote or hybrid work environment.

Minimal Qualifications

High School Diploma or GED equivalent required; bachelor’s degree preferred
More than 3 years of directly related experience in the relevant industry
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrate industry experience and technical knowledge in area of expertise
Proficient use of applicable technology
Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Strong communication skills both oral and written with all levels of an organization, both internally and externally

Apply

More Information: https://www.cbiz.com/locations/roanoke-virginia

Employer: City of Roanoke

Position: Retirement Manager

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

Must be willing to relocate, if necessary. This is an on-site full-time position.

This is an exempt position.

Salary: $92,024.92 - $119,633.02 Annually

Examples of Duties

SUMMARY

The City of Roanoke is seeking a Retirement Division Manager to provide oversight of retirement program(s), relevant operating system and the interaction between City payroll system, primary financial software (Oracle Fusion) and in-house retirement system/database. The successful candidate will be responsible for (among other duties) financial reporting, maintenance of all retirement division functions and staff, oversight of the external pension audit, and coordination with the City Pension investment advisor(s). . Responsibilities entail accountability based on measurable cost-effective results for the substance, efficiency, productivity and quality of activities performed within division.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for oversight of system(s) maintenance pertaining to retirement

Interprets federal and state laws, local ordinances and procedures to insure compliance of financial activities related to pension matters either as the plan sponsor or as related to retirees

Oversees all technical financial operations of the retirement system

Responsible for financial reporting and compliance with SEC requirements and to meet federal and state standards as applicable

Provides oversight for reporting and compliance of payroll and vendor disbursements with the Internal Revenue Service

Responsible for all aspects of fiscal year end audit and Annual Comprehensive Financial Report; coordinates work requests by the Pension Plan’s external auditors

Responsible for the management of the city's pension plan including development of policies and procedures, selection of investment consultant and portfolio managers, systems development and coordination with actuaries and other professionals along with staff to the Pension Board of Directors, and the Pension Investment Committee.

Assists in the preparation of the City's annual operating and capital budgets as related to pension plan and its division within the department of finance.

Prepares and presents reports for the Director of Finance as required

Other duties specific to assisting existing retirees and current active City workforce in preparing for and executing retirement.

SUPERVISORY RESPONSIBILITIES
Supervises an assigned staff in the Retirement Division. Is responsible for the overall direction, coordination, and evaluation of a staff of 4. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Typical Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college or university with a major in business administration or accounting; Master's degree preferred; Ten years progressively responsible professional experience in governmental accounting; or equivalent combination of education and experience. Certified Public Accountant preferred.

Supplemental Information

LANGUAGE SKILLS
Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints orally and in writing. Ability to make effective and persuasive presentations on controversial or complex topics to city council, management, public groups, and/or boards of directors. Ability to negotiate and resolve conflicts. Ability to organize, direct and coordinate a complete range of administrative activities obtaining maximum efficiency.

REASONING ABILITY
Ability to apply principles of logical or scientific thinking to a wide range of problems. Ability to deal with complex problems or issues. Ability to interpret an extensive variety of technical information and deal with several abstract and concrete variables. Ability to formulate a vision and develop practical courses of action to accomplish goals. Ability to identify key stakeholders and create teams to solve complex issues. Ability to think strategically.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Apply

More Information: https://www.governmentjobs.com/careers/roanoke/jobs/4960586/retirement-manager

Employer: The Hotel Roanoke & Conference Center

Position: Banquet Captain

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
Responsibilities also include cleaning of back hall and organizing of storerooms.
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assists as needed with event room setup according to meal period and table needs
Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
Cleans and sanitizes tables and/or counters & seats after guests are finished
Explains how various menu items are prepared, cooking methods and ingredients
Takes into consideration any special request and dietary issues made by the guest
Provides general property information.
Offers warm and sincere welcome/farewell for all guests
Interacts with staff in a professional manner, assisting other departments with necessary information
Ensures final quality check on food and beverage items prior to serving guests
Monitors assigned tables for customer satisfaction, quality and additional service
Addresses any guest issue promptly and with high concern
Provides assistance to other event and restaurant staff as needed
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Must be ServSafe Certified
Someone with 2-4 years of food service experience, preferably Banquet service
Previous supervisory experience preferred
Someone with experience in a 4-star, 5-star venue with synchronized service
Someone with knowledge of wine, beer, cocktails, and spirits
Someone who is able to work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
MUST be able to work weekends
Someone who will show up for all scheduled shifts.
Must be able to be on your feet for long periods of time and carry trays up to 30 lbs.

Apply

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: The Hotel Roanoke & Conference Center

Position: Banquet Attendant

Overview:

We are looking for a highly motivated Banquet Setup/ Breakdown Attendant to join our team! This individual will help with the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function. We currently have (1) AM and (2) PM part- time positions. AM Shift typically runs 7am to 3pm or 8am to 4 pm - PM Shifts typically run 2 pm to 10 pm or 3 pm to 11 pm but scheduling is based on business levels and needs and is subject to change. Weekend and Holidays are a must.

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
Refreshes meeting rooms during meal and coffee breaks
Completes special projects as directed by department management.
Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites.
Bus tables and re-set them as needed.
Resolve guests’ issues and create an amazing experience.
Communicate and maintain a positive relationship with culinary and stewarding staff.
Maintain an awareness of all functions, events and meetings taking place at any given time.

Qualifications:

A passion for delivering outstanding customer service with a smile that can brighten anyone's day.
Excellent interpersonal skills and the ability to connect with people from diverse backgrounds.
Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
A positive attitude and a willingness to go the extra mile to exceed guests' expectations.
Outstanding communication skills, both verbal and non-verbal, to ensure clear and accurate information exchange.
High school graduate or equivalent.
Flexibility to work various shifts, weekends, and holidays as required.
Ability to grasp, lift and/or carry or otherwise move tables, chairs and other furniture up to 100 lbs. continuously throughout shift.
Ability to stand and walk and continuously perform essential job functions.
Sufficient manual dexterity in both hands to be able to load and unload equipment.
Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.

Other: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

Apply

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: The Hotel Roanoke & Conference Center

Position: Dishwashing/Stewarding

Join Our Superhero Kitchen Crew!

We have an immediate openings for a Full Time - Dishwasher/ Steward to join our Stewarding Team. AM & PM shifts available. Must have weekend and holiday availability - hours subject to change based on business needs. Open availability a plus.
Are you ready to bring your energy, passion for cleanliness, and teamwork skills to a fast-paced kitchen environment? We're looking for a Steward/Dishwasher and Kitchen Cleaner who’s ready to tackle the challenge of keeping our kitchen sparkling clean and our team running smoothly.

What We’re Looking For:

Passion for Cleanliness: You have an eye for detail and an obsession with keeping things clean and organized—nothing slips past you.
Physical Stamina: You can handle the fast-paced, demanding environment of a busy kitchen and are ready to power through mountains of dishes and keep up with the action.
Team Player: You thrive in a team atmosphere, helping out whenever needed, and have strong communication skills to keep things moving smoothly.
Flexibility: Weekend, evening, and holiday availability is a must—we’re busiest during those times, and your commitment to this schedule will be a huge asset.
Safety & Sanitation: You have knowledge of basic kitchen safety and sanitation practices and always follow them to maintain a safe environment.
Experience: While experience in a similar role is preferred, we are open to training a dedicated individual who is ready to learn.

Qualifications:Responsibilities:

Heroic Dishwashing: Conquer dirty dishes with speed, efficiency, and a positive attitude, ensuring every plate, glass, and utensil is sparkling clean for the next service.
Master of Cleanliness: Use your cleaning skills to ensure that the kitchen remains spotless, disinfecting surfaces and keeping high standards of hygiene.
Team Support: Work alongside chefs, servers, and the rest of the crew to maintain a smooth kitchen flow, assisting wherever necessary to keep things running seamlessly.
Organizing the Chaos: Keep the kitchen organized and efficient, making sure supplies are stocked, tools are accessible, and the workspace remains clear.
Positive Energy: Bring a fun and vibrant energy to the team and help create an atmosphere where everyone thrives.

If you're excited about making an impact and becoming an essential part of a superhero team that values teamwork, cleanliness, and great energy, apply now. We can’t wait to meet you and see what you’ll bring to our kitchen! Compensation Range: The compensation for this position is $13.00/Yr. - $15.00/Yr. based on qualifications and experience.

Apply

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: The Hotel Roanoke & Conference Center

Position: Housekeeping Manager

HOUSEKEEPING MANAGER
The Hotel Roanoke & Conference Center is looking to add a Housekeeping Manager to the team. Our Housekeeping Manager will oversee day-to-day housekeeping operations on the guest floors, providing guidance to staff to ensure that our rooms exceed our Hilton standards and guest expectations. This position will report to our Director of Housekeeping. Schedule: Please note that this position requires flexibility, as the schedule will vary based on operational needs. We are looking for candidates who are adaptable and can manage changing schedules effectively.

Every day is different, but you’ll mostly:

Participate in the staff selection process, both coordinating interviews and interviewing candidates as needed.
Assist in scheduling days off, holidays, vacations, ensuring that our hotel’s needs are met as well as work-life balance for our staff.
Assign staff to established work areas and project duties.
Ensure that staff receive proper orientation, initial training, and ongoing education.
Ensure duty lists are reviewed regularly with staff, revised, and current.
Ensure that all proper supply control guidelines are followed, and staff are trained in the use of all chemical products.
Identify and correct quality assurance concerns swiftly, and follow-up in a timely manner.
Assist in leading departmental staff meetings.
Attend ongoing staff development meetings and training courses.
Provide individual guidance and motivation to staff to enable each one to perform to their fullest potential.
Participate in associate performance evaluations and make recommendations as needed.
Prepare staff disciplinary reports and conduct follow-up investigation as needed, reporting findings to appropriate department. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates when needed.
Monitor staff attendance and take proactive action when patterns of absenteeism are observed.
Participate in department safety and maintain a safe work environment at all times. Report all unsafe equipment and acts to appropriate department.
Handle special requests or projects and perform other duties as assigned.
Ensure housekeeping office, storage and closets are clean, organized, well maintained and professional in appearance.
Maintain visibility to the team, by maintaining an open-door policy.
Clean and/or inspect guest rooms as needed.
Ensure the details of the daily cleaning expectations are met, along with deep cleaning schedule of a fore mentioned rooms.

Qualifications:

What we need from you:

2+ years of progressive housekeeping management experience in a full-service hotel/luxury hotel/resort.
Strong communication and customer service skills.
Ability to work under pressure.
Exceptional timekeeping and reliability.
Strong time management skills, attention to detail, and high responsiveness.

apply

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: The Hotel Roanoke & Conference Center

Position: Line Cook - PM

Overview:

Do you have a sizzling passion for culinary creativity? Are you ready to turn up the heat in the open kitchen? We are seeking a vibrant and enthusiastic Line cook to join our culinary team in our open area Pine Room Restaurant and bring the flavor fireworks to our plates!

Shift available: Typically run 2pm - 10pm, (Subject to change based on business needs)

Responsibilities:

Plate Perfection: Create culinary masterpieces with finesse and precision, ensuring that every dish is a visual delight that will make taste buds dance with joy.
Culinary Choreography: Work in perfect harmony with the rest of the kitchen crew, performing a well-coordinated culinary ballet that results in timely and synchronized delivery of mouthwatering meals.
Flavor Innovation: Infuse your dishes with your own personal flair and ingenuity, utilizing fresh ingredients and a passion for experimentation to elevate flavors to new heights of deliciousness.
Orderly Chaos: Maintain a clean and organized workspace, ensuring that ingredients are well-stocked, equipment is properly maintained, and food safety standards are upheld with unwavering diligence.
High-Octane Hustle: Embrace the fast-paced nature of the kitchen, thriving under pressure and delivering outstanding results, even when the heat is on.

Qualifications:

Previous experience as a Cook in a high volume restauarant, where you showcased your culinary prowess and ability to handle multiple orders with finesse.
A genuine love for food and an insatiable curiosity to explore new flavors, techniques, and trends in the culinary world.
Flexibility and adaptability to thrive in a dynamic and ever-changing kitchen environment.
A team player mentality with exceptional communication skills to ensure smooth collaboration with fellow cooks, chefs, and waitstaff.
Physical stamina and agility to keep up with the demands of a bustling kitchen, including standing for long periods, lifting heavy pots, and working in hot and fast-paced conditions.
Ability to work evenings, weekends and holidays.

Compensation Range: The compensation for this position is $14.50/Hr. - $18.00/Hr. based on qualifications and experience.

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: The Hotel Roanoke & Conference Center

Position: Restaurant Server - The Pine Room

Overview:

Are you ready to join our dynamic team and serve up some seriously good vibes? We are seeking an enthusiastic and motivated Server to join our team for a part-time opportunity! This position will be located in our Pine Room Restaurant. If you're passionate about delivering exceptional service, we’d love to hear from you. If you thrive in a fast-paced environment, love interacting with people, and have a passion for delivering exceptional service, then this is the opportunity you've been waiting for! We need a part-time server with lunch availability (11am - 4 pm) and dinner service ( 4pm- close - 10 or 11 pm) availability to join our team!

Key Responsibilities:

Greet guests with a smile and make them feel like rock stars from the moment they step through our doors.
Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages.
Juggle multiple tables like a pro, balancing the art of timing with an infectious positive attitude.
Be the ultimate culinary tour guide, answering questions, describing menu items, and providing an unforgettable dining experience.
Collaborate closely with our kitchen team to ensure seamless communication and smooth operations.
Anticipate and fulfill guests' needs before they even must ask, because you're a mind-reading superstar!

What we offer:

A vibrant and lively work environment where every day is a celebration of food, fun, and fantastic interactions.
The chance to work with a supportive team that feels more like family than colleagues.
Opportunities for growth and development because we believe in nurturing talent and promoting from within.
Flexible scheduling to accommodate your personal life and ensure work-life balance.
Competitive compensation, including tips that will make you feel like you've won the lottery with every shift.

Qualifications:

A magnetic personality with a genuine passion for providing exceptional service.
Previous experience as a Server in a high-energy restaurant is a definite plus.
Outstanding communication skills that make connecting with guests a breeze.
Ability to thrive under pressure, turning hectic moments into opportunities to shine.
A love for food and beverages that translates into an infectious enthusiasm for sharing your knowledge with guests.
Flexibility to work lunch shift, evenings, weekends, and holidays because we're the place where everyone wants to be, all the time.

Apply

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: The Hotel Roanoke & Conference Center

Position: Cook - AM

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.Overview:

Join Our Culinary Team – Cook

Are you passionate about the culinary arts and eager to grow your career in a professional kitchen? We are looking for motivated, creative individuals to join our Culinary team! This is a great opportunity for someone who thrives in a fast-paced environment and wants to develop their skills alongside a world-class culinary leadership team.

About the Role:
As a Cook, you will assist in the preparation and production of high-quality food for various areas including our buffet room, ala car breakfast line, banquet functions, dining outlets, and fine dining experiences. You will play an important role in helping us deliver exceptional dining experiences that reflect seasonal ingredients and the unique concept of our restaurant. AM Shift will be 5am – 1:00pm must have weekend and holidays availability.

Essential Responsibilities:

Learn and perform a variety of cooking methods including grilling, sautéing, and frying.
Gain hands-on experience with knife handling and kitchen equipment.
Follow recipes accurately and ensure consistency in food preparation.
Assist in minimizing food waste through effective ingredient utilization.
Help prepare workstations with necessary ingredients and equipment.
Prep ingredients including chopping vegetables and cutting meats.
Maintain a clean, sanitary, and organized kitchen environment.
Ensure proper storage and handling of all food items.
Support the culinary team with high-quality preparation and attention to ingredient quality.

Qualifications:

2–3 years of professional kitchen experience or equivalent training in a culinary program
Current Food Handler’s Certification (or ability to obtain)
Ability to work flexible hours including nights, weekends, and holidays.
Strong organizational skills and the ability to work independently.
Physically able to stand for extended periods and lift up to 50 lbs.
Energetic, positive attitude with a desire to learn and exceed expectations.

Why Join Us?

Be part of a passionate, creative culinary team
Grow your skills with guidance from experienced culinary leaders.
Work in a dynamic kitchen environment that values quality and innovation

If you're ready to take the next step in your culinary journey, we want to hear from you!
Compensation Range: The compensation for this position is $14.50/Hr. - $18.00/Hr. based on qualifications and experience.

Apply

How To Apply: Apply on Indeed

More Information: https://www.hotelroanoke.com/

Employer: Starbucks - Franklin Rd

Position: Barista

Join the Downtown Starbucks on Franklin Rd as a barista!

🚨NOW HIRING part time baristas 🚨
✅ Do you love Starbucks more than most of your relatives?
✅ Are you fluent in coffee and all things Italian?
✅ Ready to write "Ashley"and "Ashleigh" and stand by it with confidence?
✅ Thrive on slightly chaotic morning rushes!

Then you might be our next green apron hero!
📍Perks include:
☕ Free Coffee
💚A workplace where your personality is greatly appreciated!
💚Flexible Schedule
💚 Plus, tons of fun behind the counter moments with our Starbucks family!

Ready to join us?

Apply now

Employer: Fruits & Roots

Position: Smoothie Bar Barista

We’re looking for friendly, outgoing and hard-working people who thrive in a fun, team-focused environment. Each team member is trained to do every aspect of the operation... Running the register, blending smoothies, and back of the house duties such as: food prep, dishwashing, light baking, cleaning and stocking. Whether you’re blending, prepping, or working the register — Customer Service is our #1 priority! We move fast and work hard to serve our customers the best. Must be able to stand on your feet for long periods and lift up to 30 pounds. The environment is fast paced at times. An interest in health and wellness is a plus. This is a Part-time position 15-25 hours/week. Monday - Saturday 8 AM to 4 PM

How To Apply: Apply in person at our shop at 122 Campbell Ave. SE., Roanoke, VA 24011. Or, email dilcher@cox.net for an application. Call Christy at 540-529–1350 with any questions.

More Information: http://Fruits-and-roots.square.site

Employer: Cello coffee house

Position: Barista OR front desk cashier

Barista or front desk cashier

How To Apply: You can submit the application on indeed or bring resumes to the location

Employer: City of Roanoke

Position: Communications Director

Description

The Communications Director for the City of Roanoke is responsible for developing, implementing, and managing the City’s communication strategies. This role is critical in ensuring effective communication between the City government and its residents, media, and other stakeholders. The Communications Director oversees all public relations activities, manages media relations, and directs the City's messaging across multiple platforms, including digital, social media, and traditional media outlets. The role requires strategic thinking, exceptional communication skills, and the ability to manage a diverse range of communication initiatives that support the City's goals and objectives.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is an exempt position.

Examples of Duties

Key Responsibilities:

Strategic Communication Planning:
- Develop and implement comprehensive communication strategies that align with the City’s goals and objectives.
- Create and manage strategic communication plans for major City initiatives, projects, and programs.
- Ensure consistent and effective messaging across all communication platforms.
Public Relations & Media Management:
- Serve as the primary spokesperson for the City of Roanoke.
- Manage relationships with local, regional, and national media outlets.
- Draft and distribute press releases, media advisories, and statements.
- Coordinate press conferences, media briefings, and interviews for City officials.
- Monitor media coverage and public perception of the City and respond as necessary.
Digital & Social Media Management:
- Oversee the City’s digital presence, including websites, social media platforms, and email communications.
- Develop and implement strategies to engage with residents and stakeholders through digital channels.
- Ensure that content on all digital platforms is current, accurate, and reflective of the City's brand.
Crisis Communication:
- Develop and execute crisis communication plans in response to emergencies or significant events.
- Serve as the lead communication officer during crises, ensuring timely and accurate information dissemination.
- Coordinate with emergency management and other relevant departments to communicate effectively with the public during crises.
Internal Communication:
- Develop and manage internal communication strategies to keep City employees informed and engaged.
- Work with department heads to ensure consistent communication within and across City departments.
- Produce internal newsletters, bulletins, and other communication materials as needed.
Community Engagement:
- Lead efforts to increase public awareness and engagement in City programs, services, and initiatives.
- Organize and participate in community meetings, forums, and events to communicate with residents directly.
- Develop and implement strategies to improve the City’s outreach to diverse communities.
Brand Management:
- Ensure that all communication materials, including print, digital, and multimedia, reflect the City's brand and messaging standards.
- Oversee the creation and distribution of City publications, including annual reports, newsletters, and brochures.
- Manage the City’s visual identity, including logos, signage, and promotional materials.
Budget & Resource Management:
- Develop and manage the Communications Department budget.
- Oversee contracts with external vendors, including public relations firms, graphic designers, and digital marketing agencies.
- Ensure the efficient use of resources to maximize the impact of communication efforts.
Leadership & Team Management:
- Lead and manage the Communications Department staff, providing direction, support, and professional development opportunities.
- Foster a collaborative team environment that encourages creativity and innovation.
- Evaluate team performance and implement strategies for continuous improvement.
Reporting & Analysis:
- Track and report on the effectiveness of communication strategies and campaigns.
- Conduct regular assessments of public perception and media coverage to inform future communication efforts.
- Prepare and present reports to City leadership on communication activities and outcomes.

Typical Qualifications

Qualifications:

Education:
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required.
- Master’s degree highly desirable.
Experience:
- Minimum of 7-10 years of experience in communications, public relations, or a related field, with at least 3-5 years in a leadership or management role.
- Experience in government or public sector communication is required.
Skills:
- Exceptional written and verbal communication skills.
- Strong strategic thinking and problem-solving abilities.
- Proficiency in digital communication tools, including social media platforms and content management systems.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Strong leadership and team management skills.
- Crisis communication experience is a plus.

Supplemental Information

LANGUAGE SKILLS
Ability to read, analyze, and interpret journals, financial reports, or governmental regulations. Ability to respond to inquiries or complaints orally and in writing. Ability to communicate effectively with management, public groups or employees of organization.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quite.

This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

More Information: https://www.governmentjobs.com/careers/roanoke/jobs/4699870/communications-director

Employer: CBIZ

Position: Payroll Tax Specialist | HCM

Essential Functions and Primary Duties

Ensure all internal controls and procedures are followed for accuracy and compliance
Assist internal and external clients with requests and problems in a timely manner
Manage email correspondence
Maintain up-to-date knowledge of payroll tax rules and regulations to ensure compliance
Prepare payroll tax payments for daily, weekly, monthly, and quarterly depositors
File all federal, state, and local payroll tax returns in accordance with agency specific requirements
Resolve payroll tax notices with federal, state, and local tax agencies.
Audit preparation (year-end)
Examine payroll records to ensure proper recording of tax transactions.
Identify, test, and support department efficiency-related processes and improvements.
Input data into software within required deadlines accurately.
Additional responsibilities as assigned.

Preferred Qualifications

Bachelor's degree
1+ year experience in multi-state payroll/taxes
Basic knowledge of payroll and accounting
Ability to read and interpret complex federal, state, and local policies and other written documents as it pertains to tax compliance and filing matters.

Minimum Qualification

High School Diploma or GED required
Acute detail and accuracy skills
Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
Excellent customer relation skills
Proficient use of applicable technology
Ability to work in a team environment as well as independently
Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks

More Information: https://phf.tbe.taleo.net/phf01/ats/careers/v2/viewRequisition?org=CBIZ&cws=67&rid=17919

Employer: CBIZ

Position: Benefits Client Experience Leader

Position Overview

We are seeking a highly motivated and detail-oriented team leader. This role will be a managing a group of 5-7 employees who are servicing clients using our Flex and Cobra services.

Essential Functions and Primary Duties

Guide efforts of group to complete responsibilities
Assign, monitor and review progress and accuracy of work.
Guide efforts and provide technical guidance on more complex issues.
Complexity is based on the degree of
uncertainty, financial risk, technical requirements, urgency and volume or size.
Will spend a significant portion of time performing individual tasks related to the unit.
Execute annual goals and priorities
Ensure team performs work as prescribed by policies and procedures to achieve productivity, service
and quality standards
Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
Motivate, guide and train staff
Additional responsibilities as assigned

Minimal Qualifications

High School Diploma or GED equivalent required; bachelor’s degree preferred
More than 3 years of directly related experience in the relevant industry
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrate industry experience and technical knowledge in area of expertise
Proficient use of applicable technology
Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Strong communication skills both oral and written with all levels of an organization, both internally and externally

More Information: https://phf.tbe.taleo.net/phf01/ats/careers/v2/viewRequisition?org=CBIZ&cws=67&rid=17921

Employer: Coca Cola COnsolidated

Position: Merchandiser Flex NU

Job Overview

The Merchandiser is responsible for presenting products in a way that will attract the attention of consumers at our customer retail locations. This position services and maintains multiple bulk accounts by merchandising approved products and packages using safe handling techniques and following all quality guidelines. Ability to follow plan sets, planograms and communicate to store management and cross-functional personnel.

Duties & Responsibilities

Fills, merchandises and rotates products on display and the shelf according to procedures and special programs
Physically moves the product from the backroom and places it on display
Creates and distributes point of sale materials on display and shelve where permitted. Rotates product. Fills and merchandises Fastlane merchandisers and vendors; checks vendor to ensure proper operation
Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch
Fosters business relationship with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussions

Knowledge, Skills, & Abilities

Must have effective communication skills which include listening, speaking, and writing
Prior customer service experience preferred in a retail setting
Merchandisers must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations
Willingness to work in a fast-paced, physically demanding environment (lifting 50 lbs. repetitively)
Able to work reliably and independently with little daily supervision
Critical thinking skills
Company provided cell phone

Minimum Qualifications

Valid instate driver’s license
Excellent driving history
Proof of insurance policy to verify current coverage of liability and property damage at no less than 50,000 per person/100,000 accident insurance per occurrence/50,000 property damage and 500 or less deductible effective from first day of employment

Preferred Qualifications

Excellent driving history

Work Environment

The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..

More Information: https://careers.cokeonena.com/consolidated/job/Roanoke-Merchandiser-Flex-NU-VA-24012/1226592300/

Employer: Hotel Roanoke and Conference Center

Position: Accounting Manager

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description: The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

Overview: The Hotel Roanoke & Conference Center is seeking an experienced Accounting Manager to join our finance team. The ideal candidate will have hotel accounting experience and be driven to grow within the organization. This role is designed to prepare the successful candidate for promotion to Assistant Director of Finance within two years.

Key Responsibilities:

Accounts Receivable: Coordinate and assist with all aspects of accounts receivable, ensuring timely and accurate invoicing and collections.
Accounts Payable, Payroll, and Income Audit: Learn and support these areas, with a focus on maintaining accuracy and compliance with internal policies.
Financial Growth: Develop a comprehensive understanding of the duties and responsibilities of an Assistant Director of Finance, with mentorship and guidance aimed at promotion within two years.
Collaboration: Work closely with the Director of Finance and other departments to support hotel financial operations.

Qualifications:Qualifications:

Required: Hotel accounting experience.
Preferred: Accounting degree or equivalent work experience.
Strong organizational skills, attention to detail, and a desire to grow in the field of hospitality finance.
Proficiency with accounting software and Microsoft Office Suite, particularly Excel.

Why Join Us?
At Hotel Roanoke & Conference Center, we offer a supportive and collaborative environment that encourages professional growth. As part of our team, you will play a key role in our financial success while having the opportunity to advance your career within the hospitality industry.Compensation Range: The compensation for this position is $55,000.00/Yr. - $77,000.00/Yr. based on qualifications and experience.

More Information: https://www.indeed.com/cmp/The-Hotel-Roanoke-and-Conference-Center/jobs?jk=843a0299d40d1c3d&start=0&clearPrefilter=1

Employer: VT Carilion School of Medicine | VTC School of Medicine - Instr Pgms

Position: Instructional Manager - Phase 1

Job Description

Reporting to the Phase 1 Course Director(s) and the Senior Director of Educational Affairs, the Instructional Manager will oversee the day-to-day operations of instructional programs within Phase 1. Working onsite and closely with course directors, faculty, and administrative support staff, this individual will ensure that educational and administrative objectives are met. The ideal candidate will possess strong organizational and interpersonal skills, a background in education, and a dedication to fostering collaboration.

Required Qualifications

Bachelor’s degree in education, health sciences instructional design/technology, or related field.
Experience in an academic setting with curriculum and learning support.
Experience with Learning Management Systems such as Canvas.
Ability to work independently, handle multiple priorities, and make decisions efficiently.
Strong organizational, oral, and written communication skills.
PC software skills in word processing, spreadsheets, database creation, and management and presentation software (such as Microsoft Office software, Word, PowerPoint, Excel, and Teams).

Preferred Qualifications

A master’s degree, or degrees combining education, health sciences, instructional design/technology, or related field.
Demonstrated ability to thrive in a diverse, multicultural environment, maintaining professionalism and integrity.
Experience with applied and integrated educational approaches.
Advanced knowledge of curriculum and learning design.
Experience in event planning and communication.
Demonstration of strategic thinking and the ability to nurture and develop long-term partnerships with diverse colleagues.

More Information: https://careers.pageuppeople.com/968/cw/en-us/job/531245/instructional-manager-phase-1?fbclid=IwY2xjawF57Z9leHRuA2FlbQIxMAABHedKf9Czo6IfLHHpTzX-ahtqaevWrB1LOuy7G0og7OWf8g6p1DYQDwtdrQ_aem_m6U360Xsg7vw50MuZ-fF1Q

Employer: PARK Roanoke

Position: Enforcement Officer Part Time

Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.

Responsibilities

Provide customer service by answering questions regarding directions, events, building locations and parking policies.
Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.
This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to: inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.
Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.
Assist event staff with activities related to parking for events. This includes but is not limited to: setting up for events, traffic control, receipt of payment for parking, and lot usage control.
Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
Other related duties as assigned.

* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

Qualifications

Qualification Requirements: The personnel selected for parking enforcement officer positions must have certain traits and abilities that enable them to achieve expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:

Knowledge of geography of the area they are enforcing
Knowledge of hazards and safety precautions
Ability to use a hand held computer
Ability to operate a motorized vehicle or bicycle
Ability to understand and apply parking regulations
Ability to interact with others in a courteous and tactful manner
Ability to walk for extended periods of time
Ability to work in all weather conditions
Must be 18 years of age or older at time of hire

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

More Information: https://externalsp-spplus.icims.com/jobs/search?ss=1&searchLocation=12781-12830-ROANOKE

Employer: PARK Roanoke

Position: Enforcement Officer Full Time

Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.

Responsibilities

Provide customer service by answering questions regarding directions, events, building locations and parking policies.
Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.
This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to: inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.
Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.
Assist event staff with activities related to parking for events. This includes but is not limited to: setting up for events, traffic control, receipt of payment for parking, and lot usage control.
Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
Other related duties as assigned.

* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

More Information: https://externalsp-spplus.icims.com/jobs/46867/enforcement-officer---driving/job

Employer: PARK Roanoke

Position: Garage Maintenance

This is a light maintenance position. Basic cleaning-sweeping, mopping, cleaning windows, taking out trash, etc. Light maintenance-parking equipment troubleshooting, painting, landscaping. Hours 6a-2p/7a-3p Wed-Sun.

More Information: https://externalsp-spplus.icims.com/jobs/search?ss=1&searchLocation=12781-12830-ROANOKE